The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
General
No smoking on site
Wi-Fi
Free parking
No pets allowed
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Garden area
Room features
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Self-catering
Electric kettle
Media
Direct dial telephone
AM/FM alarm clock
Show more
Location
Palace Pound,
Ross-on-Wye,
United Kingdom,
HR9 5HZ,
Herefordshire
Map view
Palace Pound,
Ross-on-Wye,
United Kingdom,
HR9 5HZ,
Herefordshire
City landmarks
Wilton
Wilton Castle
1.1
km
Gallery
Made in Ross
730 m
Millpond Street
Wyefit
1.2
km
Castle
Goodrich Castle
4.7
km
Church
The Parish Church of St Lawrence
3.7
km
Nearby
Church
St Mary The Virgin Church
170 m
Wye Street between Wye Street and the River Walk
The Thomas Blake Memorial Gardens
500 m
Gallery
Parkfields Gallery
140 m
Restaurants
Crown & Sceptre
190 m
6 Market Place
Parsons Bakery
270 m
1 Broad Street
King Charles II
360 m
13 Broad Street
The Mail Rooms
350 m
Gloucester Road
Burger Star
330 m
34A Gloucester Road
Jacqueline's Cafe
450 m
24 Broad Street
Poppy's Bakery
460 m
25 Broad Street
Dragon House
560 m
26 Brookend Street
The Prince of Wales
510 m
Walford Road
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
good value for money
noisy location
limited room temperature control
8.0/10
Great
Rooms
7.5
Location
8.5
Service
8.5
Dining
8.3
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 1640 reviews
8.7
8.7/10 based on 2296 reviews
#3 of 8 hotels in Ross-on-Wye based on Tripadvisor
Frank
United Kingdom,
March
2024
7.8/10
I had a mixed experience at this hotel. The rooms are sizeable and clean with comfortable beds, but the temperature was too warm due to hot pipes around the room that need insulation. The service was exceptional, with hard-working and friendly staff delivering good pub-style food. The location offers stunning views but can be noisy at times. The dining experience was excellent, especially with freshly cooked options, although there were limited choices. Overall, a good value for money stay with some minor drawbacks.
Rooms
7.0
The rooms are sizeable and clean with comfortable beds, but the temperature was too warm due to hot pipes around the room that need insulation.
Service
9.0
The service was exceptional, with hard-working and friendly staff delivering good pub-style food.
Location
8.0
The location offers stunning views but can be noisy at times.
Dining
8.0
The dining experience was excellent, especially with freshly cooked options, although there were limited choices.
Facilities
7.0
The facilities were satisfactory.
friendly staff
noisy location
James
United States,
September
2023
8.4/10
The hotel had spacious and clean rooms with a decent-sized TV, but unfortunately, they were really noisy as I could hear everything from the guest in the next room. The service was extremely accommodating and friendly. Despite some noise issues, the location was perfect with a lovely view overlooking the river. The dining experience was outstanding, offering a variety of tasty choices. Overall, the hotel provided a comfortable stay with some minor noise disturbances.
Rooms
7.0
The rooms were spacious, clean, and had a decent-sized TV for the room size, but unfortunately, they were really noisy.
Service
9.0
The staff were really accommodating and friendly.
Location
8.0
The location was perfect with a lovely view overlooking the river.
Dining
9.0
The dining was outstanding with a variety of tasty choices.
Facilities
9.0
The hotel offered great views and a delicious breakfast.
Nigel
United Kingdom,
June
2023
8.2/10
The hotel boasts fantastic views of the river, spacious and quiet rooms with all the necessary amenities, although lacking in storage options. The service is described as extremely helpful and cheerful, enhancing the overall experience. The beautiful location overlooking the Wye Valley and proximity to shops and restaurants stand out. The dining experience is praised for its tasty options. Overall, a great value for money stay with minor room storage concerns.
Rooms
8.0
The room had a fantastic view of the river, was spacious, quiet, and well-equipped with essentials like an ironing board and coffee. However, there was only a small old wardrobe with no chest of drawers, which might be insufficient for longer stays.
Service
7.0
The staff were extremely helpful and cheerful, providing great service that brightened the bar atmosphere. However, they seemed a bit busy to smile and inexperienced in addressing minor complaints.
Location
9.0
The big selling point of this hotel is its beautiful location with stunning views of the river and easy access to all the shops, bars, and restaurants in the scenic Wye Valley.
Dining
9.0
The dining experience was excellent, with well-cooked, tasty options that were a real treat for guests, offering a nice chilled evening.
Facilities
8.0
The hotel offers great facilities for guests to enjoy a comfortable stay with beautiful views and a convenient location.
Jimmy
United Kingdom,
April
2023
8.0/10
My stay at the hotel was a delightful experience overall. The rooms were spacious and comfortable, though slightly dated, and the service was exceptional with friendly and efficient staff. The location was superb for exploring the area, despite minor cleanliness issues in some areas. The dining choices were varied, but some dishes were disappointing. Facilities were adequate for a pleasant stay.
Rooms
8.0
The room I stayed in was excellent, one of the most comfortable and spacious hotel rooms I've ever experienced.
Service
9.0
The service was top-notch with friendly and efficient staff at every encounter.
Location
9.0
The hotel's location was superb, offering great views and being central to the town center for easy exploration.
Dining
7.0
The dining options provided a good variety, but some dishes fell short of expectations.
Facilities
7.0
The hotel's facilities were adequate, providing a comfortable stay overall.
Great Western
Wilde Aparthotels Edinburgh Grassmarket
Holiday Inn Express Droitwich Spa By Ihg
Cave Castle Hotel
Burn Hall Hotel
Oxwich Bay Hotel
Holiday Inn Express - Bicester By Ihg
Cairn Hotel & Apartments
Buchanan Arms Hotel & Leisure, Sure Hotel Collection
Labranda Sandy Beach
Ibis Gloucester
Ibis Leicester